Receipt
An on-screen confirmation appears immediately. We do not print marketing gloss on that page.
Contact introduction
Messages arrive through the secure form below or via the listed email. We answer informational queries first; legal notices go to the postal address on the Impressum page.
Studio desk
Tell us what you are trying to organise
We read every note during business days. Expect plain-language replies without automated medical interpretation.
Secure form
Write in your own words
Fields validate as you move between them. Submitting redirects you to a lightweight confirmation screen without exposing your text in the URL.
Response rhythm
What happens after you press send
Triage
Privacy team members separate GDPR errands from editorial questions within two business days on average.
Archive
Message copies stay encrypted according to the retention table inside the Privacy Policy.
Data care
Why the checkbox matters
European law expects a clear legal basis before we store your name alongside a message. The checkbox records that basis for our internal ledger.
Courier and postal mail
Contracts and hardware returns requiring a signature should use tracked services. Courtyard access follows the building management schedule, not our editorial night shifts.
When this inbox is the wrong place
Life-threatening situations belong to local emergency services (112 in Germany) and licensed medical clinicians. We cannot monitor inboxes around the clock and do not provide medical advice.
Clarifications
Frequent boundaries
Can you delete my lecture notes?
Deletion rights apply to personal data we control. Downloadable blanks you alter offline stay on your devices.
Do you advise overseas readers?
We answer courteously yet remind correspondents that German law governs our processing statements.
Volunteer opportunities
Opportunities post when funded. We never solicit sensitive health history in application forms.
Speaker requests
Broadcast invitations should include audience size and recording plans. Honoraria follow the Refund Policy fee structure.
Child accounts
Parents or guardians must initiate contact for participants under sixteen.